Tuesday, February 24, 2009

An Interview with Debbie Qaqish




Today we interviewed Debbie Qaqish about viewpoints on Demand Generation and what best practices are being used to help marketing drive revenue.


TPG: 1. What are some of your most effective lead generation programs?

Debbie Qaqish: Thought leadership with patience. So often, people think one email = one lead. That's not so for most businesses. Having a great thought leadership series with directed messaging around client pains and issues is one of the most successful campaig

TPG: 2. How do you measure your marketing performance? What are some of the key metrics you use?

Debbie Qaqish: Number of leads created Number of leads accepted by sales % of leads converted to opps % of leads that close to business

TPG: 3. What percentage of your budget is allocated towards lead generation?

Debbie Qaqish: 75%

TPG: 4. How do you achieve alignment with your sales organization?

Debbie Qaqish: Many ways. See my BLOG posts for February.

TPG: 5. How do you define a qualified lead?

Debbie Qaqish: A qualified lead is a jointly defined definition between sales and marketing which says - this lead is ready to be called by sales.

TPG: 6. What role does technology play in your lead generation efforts?

Debbie Qaqish: Enormous! I spoke to someone last week who is still doing COLD CALLING. I couldn't believe it. With the plethoria of tools with varying levels of sophistication and price points, NO ONE should ever be making cold calls.

TPG: 7. How is your organization leveraging social media to drive demand?

Debbie Qaqish: Lots of experimentation to get to something that is scalable.

TPG: 8. What are your three top priorities for this year?

Debbie Qaqish : 1. Lead quality 2. Use of social media 3. New solutions

TPG: 9. What advice would you give a marketer who is just getting started with lead generation?

Debbie Qaqish: Align yourself with sales. You cannot do this on your own.

TPG: 10. How do you see the role of marketing changing?

Debbie Qaqish: A lot! Marketers are now running lead generation businesses for the company and are making measurable contributions to revenue. This is not your Daddy's Oldsmobile!


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